Privacy Policy
Effective Date: September 7, 2026

Welcome to www.countrynamegame.com (the “Site”), our mobile applications on iOS and Android (the ‘App’), and any related interactive services, leaderboards, and features (collectively, the ‘Services’) owned and operated by The Country Name Game, LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Site.

1. Information We Collect

We collect the following types of information:

Personal Information:
When you place an order, sign up for our newsletter, contact us, or download a free resource, we may collect personal information such as:

  • Your name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed securely via a third-party provider)

Non-Personal Information:
We may collect anonymized data including:

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Referring/exit pages

  • Date/time stamps

This helps us improve the Site’s performance and user experience.

App & Gameplay Information

  • Account & Authentication Data: Email address, username/display handle, hashed passwords, and authentication verification logs (e.g., OTP codes) created during registration.

  • Game Activity & Telemetry: Player progression, Junior vs. Master level selections, timed quiz performance, completed country decks/riddles, streak records, and achievements.

  • Leaderboard Data: Public-facing display names, scores, regional ranks, and competition statistics visible to other players in multiplayer/leaderboard modes.

  • Mobile Device Identifiers: Device model, operating system version, unique device identifiers (e.g., IDFV/Android ID), crash logs, and app performance analytics.

  • Digital transactions (e.g., the one-time unlock for all 228 world regions) are processed directly by Apple (App Store) or Google (Google Play Store).

  • The Country Name Game does not collect, store, or process your credit card numbers or financial credentials for in-app mobile transactions—only receipt validation tokens are received to unlock features on your account.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and deliver products

  • Respond to your questions or requests

  • Send newsletters, updates, or promotional emails (you can opt out anytime)

  • Improve our website functionality and content

  • Comply with legal obligations

With the user's explicit operating system permission, the app may send local or remote push notifications (e.g., daily trivia reminders, leaderboard updates, or account verification notices). Users can turn off notifications at any time in their iOS or Android device settings.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third-party service providers that help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing platforms (e.g., Mailchimp, ConvertKit)

  • Website hosting and analytics providers (e.g., Google Analytics)

These providers must keep your data secure and use it only as necessary.

Third-Party Services & Mobile SDKs

SDKs embedded:

  • Firebase / Google Cloud: For authentication, real-time database management, leaderboard hosting, and backend notifications.

  • Google Maps Platform: Powering the geographic map clues within the application. Note that usage of interactive or static maps is subject to the Google Privacy Policy.

  • Crash & Performance Analytics:Anonymized diagnostic stack traces are collected to resolve bugs.

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse or manage cookies, but some site functionality may be limited.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

  • Accessing the information, we hold about you

  • Requesting correction or deletion of your data

  • Opting out of email communications

Users can permanently delete their account, username, and leaderboard records at any time directly through the in-app account settings, or by emailing info@countrynamegame.com with the subject line "Delete My Account". After deletion, we remove personal identifiers and leaderboard data from active databases.

To exercise these rights, please contact us at: info@countrynamegame.com

7. Children's Privacy

This site is intended for users aged 18 and older. We do not knowingly collect personal data from users under 18 without parental consent.

App Store Kids Compliance

  • If under 13, accounts must be registered with parental/guardian or educator consent.

  • We do not sell children's personal data or use their data for behavioral advertising/profiling.

  • Display names chosen for leaderboards should not include real full names or personal identifying information.

  • Parents or guardians may review, request deletion of, or refuse further collection of their child’s personal data by contacting us at info@countrynamegame.com.

8. External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Info@countrynamegame.com
The Country Name Game, LLC
1235 East Blvd Ste. E PMB 1671
Charlotte, NC 28203